Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

CW Europe - June-August 2021: Amsterdam reins back datacentre developments over environmental concerns
sponsored by TechTarget ComputerWeekly.com
EZINE: The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
Posted: 26 May 2021 | Published: 10 Jun 2021

TechTarget ComputerWeekly.com

Computer Weekly - 1 March 2022: Post Office Horizon scandal enters public conscience - at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.
Posted: 01 Mar 2022 | Published: 01 Mar 2022

TechTarget ComputerWeekly.com

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by TechTarget ComputerWeekly.com
EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 08 Feb 2021 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT
sponsored by TechTarget ComputerWeekly.com
EZINE: Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.
Posted: 01 Sep 2022 | Published: 09 Sep 2022

TechTarget ComputerWeekly.com

CW Middle East - April-June 2022: UAE and UK researchers work on 'trustworthy' cloud OS for datacentres
sponsored by TechTarget ComputerWeekly.com
EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology.
Posted: 22 Mar 2022 | Published: 07 Apr 2022

TechTarget ComputerWeekly.com

Dropbox Cuts Its Procurement Cycle By 50% And Counting, With Genpact And ServiceNow
sponsored by ServiceNow and Genpact
CASE STUDY: Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and Genpact