EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
EGUIDE:
In this e-guide, learn how to streamline your document distribution process through the use of e-signature technology. Discover key differences between e-signature and digital signature applications, and review your software options with Adobe.
EGUIDE:
What business intelligence trends are going to be critical in 2018? In this expert guide, several European CIOs and analysts look at the trends to be aware of.
EGUIDE:
Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale
EZINE:
Patient engagement is widely considered by many healthcare leaders as a critical component of achieving high-quality care. In this issue of Pulse, we examine how healthcare can take cues from consumer technologies to improve care, reduce costs, and strengthen the physician-patient relationship.
EGUIDE:
How can your organization create a compelling customer experience (CX) strategy? Inside discover what constitutes a successful CX, and explore the 6 steps your organization should take to build a successful CX and confer a competitive advantage.
WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
EGUIDE:
In this expert e-guide, we explore how to adapt enterprise content management (ECM) to handle increasing volumes of content and coordinate with cloud-based systems. Uncover 7 key capabilities that are in increasingly high demand for ECM systems, including robust mobility, seamless integration with LOB systems, analytics, and 4 more.
EGUIDE:
In this e-guide, we examine how sharing data between supply chain partners radically increases their chances of success when predicting customer demand. Find out how to boost data management from logistics to capacity planning, uncover tips for gathering supplemental data, and discover how CRM tools can improve supply chain management.
EGUIDE:
Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.
