BPO Reports

Computer Weekly Buyer's Guide: Identity and Access Management
sponsored by TechTarget ComputerWeekly.com
EGUIDE: When used effectively, identity and access management can streamline business processes. In this 17-page buyer's guide, Computer Weekly looks at the challenges it can bring large companies, the implications of cloud and how to pick the right service for your firm.
Posted: 08 Feb 2021 | Published: 27 Jan 2021

TechTarget ComputerWeekly.com

HRO Innovation: Building Blocks to Derive Full Value
sponsored by SAP America, Inc.
WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.
Posted: 18 Sep 2008 | Published: 18 Sep 2008

SAP America, Inc.

The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER: This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011

LogiGear Corporation

Forming an Agile IT Function
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise

Growing Market Share in a Highly Competitive Financial Services Industry
sponsored by Keynote Systems
WHITE PAPER: Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Posted: 23 Jan 2005 | Published: 01 Jan 2004

Keynote Systems

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Now Is the Time to Rethink Your B2B Integration Strategy
sponsored by IBM
WHITE PAPER: As enterprises find new offerings and better products available to them, and as customer requirements change, there is a move to reassess and improve their processes involving B2B integration. This white paper provides guidance and tools that will help guide B2B teams as they go through their reassessment.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY: If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

Liaison Technology

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs
sponsored by Hewlett-Packard Enterprise
CASE STUDY: Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.
Posted: 05 Jan 2012 | Published: 05 Jan 2012

Hewlett-Packard Enterprise

Eleven habits for highly successful BPM programs
sponsored by IBM
WHITE PAPER: Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.
Posted: 06 Mar 2012 | Published: 01 Jun 2010

IBM