CRM Real-time Analytics White Papers

Business of Information Technology > Business Management > CRM >
CRM Real-time Analytics White Papers (View All Report Types)

Dive Deeper into Your Sales Metrics: 4 Ways to Discover Hidden Sales Treasure sponsored by Qvidian WHITE PAPER: This ebook by sales strategy expert Rich Berkman outlines four ways to leverage the unique data insights that interactive sales playbooks provide. Posted: 04 Aug 2011 \| Published: 04 Aug 2011 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Management \| Customer Data Management Software \| Sales \| Sales and Marketing Software \| Sales Information Systems

From Social Media to Social CRM: Reinventing the Customer Relationship sponsored by IBM WHITE PAPER: Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more. Posted: 11 Mar 2014 \| Published: 11 Mar 2014 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Customer Data Management \| Customer Satisfaction \| Social Computing \| Social Networking \| Web 2.0

Magic Quadrant for Marketing Resource Management sponsored by Unica Corporation - An IBM Company WHITE PAPER: This Magic Quadrant compares 18 vendors and the strengths and cautions they each bring to the table with marketing resource management. This provides means each company based on constant criteria, allowing you to choose a vendor that meets your needs. Posted: 06 May 2011 \| Published: 11 Feb 2011 TOPICS: Application Life-Cycle Management \| Architectures \| CRM \| CRM Analytics \| Data Integration \| Marketing \| Product Management \| Software as a Service

Move Forward: Create a More Satisfying and Productive Omni-channel Experience sponsored by Hewlett Packard Enterprise WHITE PAPER: Find out why so many are turning to the power of advanced information management and analytics (IM&A), in order to improve their understanding of consumers and deliver a seamless and more satisfying omni-channel experience. Posted: 03 Jul 2014 \| Published: 30 Jun 2014 TOPICS: CRM \| CRM Analytics \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Governance \| Data Management \| Information Governance \| Information Management

The top 10 secrets to using data mining to succeed at CRM sponsored by IBM WHITE PAPER: Discover proven strategies in data mining for cost-effective customer acquisition and retention. Posted: 17 May 2011 \| Published: 17 May 2011 TOPICS: Business Integration \| Business Process Management \| CRM Analytics \| Data Analytics \| Data Integration \| Data Mining \| Predictive Analytics

Ensuring scalable business intelligence and performance management sponsored by IBM WHITE PAPER: Access the following white paper to uncover a BI and analytics platform that has been designed to work seamlessly throughout your entire enterprise. Discover how this solution meets the need of both the business and IT with reporting, analysis, dashboards, visualization and more. Posted: 15 Jan 2014 \| Published: 15 Jan 2014 TOPICS: Business Intelligence \| Business Intelligence Software \| Content Analytics \| CRM Analytics \| CRM Analytics Software \| Data Analytics

Three Tips for Measuring Voice in the Sea of Big Data sponsored by Calabrio, Inc. WHITE PAPER: This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider. Posted: 03 Apr 2014 \| Published: 03 Apr 2014 TOPICS: Analytic Applications Software \| Business Intelligence \| Call Center Management \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Management \| Data Mining \| Data Mining Software

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

Oracle Social Network sponsored by Oracle Corporation WHITE PAPER: Access the following white paper to uncover how you can collect the social networking data you need to stay competitive in today's market. Discover a solution to the collaboration gap that is both efficient, and allows you and your organization to make the right customer-centric decisions to drive innovation and success. Posted: 02 Jan 2014 \| Published: 02 Jan 2014 TOPICS: Collaboration \| Collaborative Commerce \| CRM \| CRM Analytics \| Web 2.0 \| Web Analytics

How to use dataflow to improve analytics and alleviate the 5 latencies sponsored by Actian Corporation WHITE PAPER: Consult the following white paper to uncover the top 5 latencies in the analytics process and what you can do to overcome them. Also included are technology recommendations, tips, and, strategies that can make your analytics solution as efficient as it needs to be. Posted: 04 Apr 2014 \| Published: 04 Apr 2014 TOPICS: Business Intelligence \| Business Intelligence Software \| Content Analytics \| CRM Analytics \| Data Analytics