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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
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Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation.
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ServiceNow® works with organizations around the world to help them effectively manage enterprise risk and compliance. This paper identifies three key pillars for success that allow those organizations to respond proactively and consistently to the full spectrum of risks they face.
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Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
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Learn how to find what has worked for your workforce over the past year and what hasn't in order to find the way forward to improve the way you work.