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In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
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This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.
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Most HR professionals know a culture of learning is important, but while culture is easy to discuss, it's difficult to implement. In this white paper, discover seven steps to building a high-impact learning culture.
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This whitepaper provides a comprehensive training strategy for planning for the redeployment of technical personnel in today’s modern datacenters.
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This brief resource introduces a platform that gives you the power to create customized BI content and embed it into applications and processes for relevant, contextualized business intelligence.
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This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
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Consult this white paper to uncover how to successfully use big data to your advantage. Discover how to apply expert techniques to help quell the complexities associated with big data and get started on the path to better analytics.
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On-the-job learning is the most effective and used form of learning. Read this fascinating case study today to gain expert insights about key management tactics exhibited over the last century.
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Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack.
