Customers White Papers

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11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Dell Desktop Virtualization Solutions Simplified
sponsored by Citrix Systems, Inc.
WHITE PAPER: Explore how all-in-one, out-of-the-box VDI appliances are simplifying and accelerating desktop virtualization implementations for both large enterprises and SMBs.
Posted: 12 Jun 2012 | Published: 08 Feb 2012

Citrix Systems, Inc.

Troubleshooting Your Network Without Breaking the Bank
sponsored by Riverbed Technology, Inc.
WHITE PAPER: As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.
Posted: 23 Apr 2013 | Published: 30 Dec 2011

Riverbed Technology, Inc.

Understanding High Availability for the BlackBerry Enterprise Server
sponsored by BlackBerry
WHITE PAPER: Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
Posted: 23 Jun 2010 | Published: 06 Aug 2009

BlackBerry

Small Business VoIP: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

Virtualization of Video Infrastructure
sponsored by Vidyo, Inc.
WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
Posted: 07 May 2013 | Published: 31 Jan 2013

Vidyo, Inc.

How to Choose a Managed Network Services Provider
sponsored by MegaPath Inc.
WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Posted: 23 May 2012 | Published: 22 May 2012

MegaPath Inc.

Remote Vendor Access: Not All Access Should Be Treated Equally
sponsored by Dell Software
WHITE PAPER: This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
Posted: 10 Sep 2012 | Published: 10 Sep 2012

Dell Software