PSA White Papers

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Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

5 Things You Hate About Your Project Management Tool
sponsored by AtTask
WHITE PAPER: This whitepaper dives into 5 of the most common reasons why project leaders hate their project management tool and what can be done to fix it.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Extending Application Integration Beyond the Enterprise
sponsored by IBM
WHITE PAPER: Integration has always been an important part of IT projects; however, as this resource explains, it's no longer sufficient to integrate resources under the control of the enterprise. Read on to discover answers to enterprises' top questions about integration.
Posted: 22 Jun 2015 | Published: 18 Apr 2014

IBM

Securing and Controlling Sensitive Data in the Cloud
sponsored by Trend Micro
WHITE PAPER: This white paper highlights a cloud security management solution that offers visibility into who is accessing encrypted data in your environments, enabling you to ensure data security and regulatory compliance.
Posted: 17 Dec 2013 | Published: 31 Dec 2012

Trend Micro

Defend Against Injection-based Attacks
sponsored by Klocwork
WHITE PAPER: This paper provides a detailed description of injection vulnerabilities, discusses how they present themselves to both end users and software developers, and explains mitigation strategies to help resolve the various types of injection attacks.
Posted: 27 Dec 2013 | Published: 27 Dec 2013

Klocwork

MicroStrategy Mobile QuickStrike
sponsored by MicroStrategy
WHITE PAPER: The following white paper introduces a mobile application development solution that can allow you to build, deploy, utilize, and capitalize on mobile applications without having to rely on IT for help.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MicroStrategy

Symantec NetBackup™ Appliances: Key Factors in Modernizing Backup and Recovery
sponsored by Symantec Corporation
WHITE PAPER: Disasters strike without warning, so shouldn't your data protection solutions always be up to par? Explore this resource to find out the advantages of backup solution models, key requirements for solution offerings and cost-effective solutions.
Posted: 27 Dec 2013 | Published: 27 Dec 2013

Symantec Corporation

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises
sponsored by NetSuite
WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
Posted: 14 Feb 2014 | Published: 28 Feb 2013

NetSuite