Protocol Acceleration White Papers

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Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
sponsored by ServiceNow
WHITE PAPER: Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
Posted: 17 Nov 2023 | Published: 17 Nov 2023

TOPICS:  IT Management
ServiceNow

Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Fintech on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Learn how the Alibaba Cloud FinTech on the Cloud solution can boost end user satisfaction and expedites their time-to-market.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT
sponsored by ServiceNow
WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
Posted: 06 Oct 2021 | Published: 06 Oct 2021

TOPICS:  IT Management
ServiceNow

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

The Top 3 IT Pains of the New Reality and How to Solve Them
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn what the top three pains are for IT leaders who are trying to adapt their organization to the state of the world and find the answers to these pains to allow for a successful IT transformation.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

TOPICS:  IT Management
ServiceNow

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

OpenFlex Composable Infrastructure: Highly Scalable and Flexible Resource Utilization
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how OpenFlex Composable Infrastructure uses NVMe™-over-Fabric to dramatically improve compute and storage utilization, performance, and agility in the data center.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

2021 Vendor Showdown: IT Service Management Providers
sponsored by ServiceNow
WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow