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Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
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IBM Tivoli Netcool network management solutions enable better control of networks through automation, reliable information, and a critical view into the real-time state of the tens of thousands of devices that a multisite, multivendor provider of voice services can have.
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This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
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VoIP integrated networks are easy to design and the cost justifications are simple to calculate, learn the step-by-step process of how to calculate the potential cost savings of a voice and data integrated network for your organization.
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The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem.
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Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
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Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
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Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
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Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
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Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure.