Wireless CRM White Papers

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Wireless CRM White Papers (View All Report Types)

Empowered Customers Drive Collaborative Business Evolution sponsored by IBM WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. Posted: 13 Aug 2012 \| Published: 31 May 2012 TOPICS: Collaborative Commerce \| Customer Satisfaction \| Customer Service \| eCommerce \| Marketing \| Mobile CRM \| Mobile Device Management \| Web Applications Management

Close the Omni-channel Customer Experience Gap sponsored by IBM WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center. Posted: 20 Mar 2014 \| Published: 31 Aug 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Channel Management \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM

Advancing Enterprise Mobility to Improve Sales and Service sponsored by SAP America, Inc. WHITE PAPER: Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Collaboration \| CRM Software \| Customer Service \| Enterprise \| Mobile CRM \| ROI \| Sales \| SAP (Product)

MDM and Beyond: Rethinking Mobile Security in a BYOD World sponsored by Citrix WHITE PAPER: This informative paper discusses how your organization can embrace BYOD with full security and control, providing a simple and streamlined user experience. Posted: 07 May 2014 \| Published: 07 May 2014 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Security \| Security Architectures \| Security Infrastructure \| Security Management \| Security Threats

Realizing Rapid ROI Through Mobility sponsored by BlackBerry WHITE PAPER: Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! Posted: 18 Feb 2010 \| Published: 18 Feb 2010 TOPICS: Application Development \| Application Development and Integration Services \| CRM \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| ROI \| Sales and Marketing Software \| Sales Force Automation \| Smart Phones

How End User Experience Management Adds Value to Mobile Device Management sponsored by Aternity WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity. Posted: 02 Jun 2014 \| Published: 14 May 2014 TOPICS: Application Infrastructure \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers

Case Study: Staying connected in wind, rain and mud sponsored by DellEMC and Intel® WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field. Posted: 12 Jun 2014 \| Published: 12 Jun 2014 TOPICS: Content Delivery \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers \| Notebook Computers

Connect and Empower Mobile Salespeople sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Sales \| Sales Force Automation \| Smart Phones

Salesforce Platform Mobile Services sponsored by Salesforce.com WHITE PAPER: With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide. Posted: 26 Jul 2013 \| Published: 26 Jul 2013 TOPICS: Application Deployment \| Application Development \| CRM \| Mobile CRM \| Mobile Workers

ENTERPRISE SERVICES BLOG: Top 10 Tips to Achieve Enterprise Mobility in Asia sponsored by Hewlett Packard Enterprise WHITE PAPER: Access this resource to unveil 10 industry recommendations on how to capitalize on Asia's tech-savvy population and implement enterprise mobility into the workplace. Posted: 25 Mar 2014 \| Published: 18 Feb 2014 TOPICS: Cloud Computing \| Data Security \| Endpoint Security \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Network Management \| Security \| Security Management \| Security Managers